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simoncn · 17-12-2015, 17:21

(17-12-2015 16:39)rockerz Wrote: What is the relationship between having Minimwatch on the Mac and Minimserver on the Qnap?

MinimWatch provides a remote interface for configuring and managing MinimServer on the QNAP. MinimWatch doesn't need to be running when you are using the Naim app to browse the MinimServer library or play music.

rockerz · 17-12-2015, 18:00

Last question. This is not a Qnap issue, right? In other words, would I have better luck with a different NAS?

simoncn · 17-12-2015, 18:30

(17-12-2015 18:00)rockerz Wrote: Last question. This is not a Qnap issue, right? In other words, would I have better luck with a different NAS?

Same answer as previously. There isn't enough evidence yet to be sure whether it is related to the QNAP. If so, it would be a configuration issue (e.g., VPN settings) rather than anything wrong with the QNAP itself. I have a QNAP and I have never had this problem.

rockerz · 17-12-2015, 18:54

Sorry not the last question I guess. I noticed on your download page there were 3 different Qnap download options. I am using what was available on the app center of the Qnap. I have the TS231. Any chance I do not have the right program?

rockerz · 18-12-2015, 01:58

On the Qnap I disabled VPN Service- PPTP and VPN Service- Open VPN.

simoncn · 18-12-2015, 10:31

(17-12-2015 18:54)rockerz Wrote: Sorry not the last question I guess. I noticed on your download page there were 3 different Qnap download options. I am using what was available on the app center of the Qnap. I have the TS231. Any chance I do not have the right program?

You are definitely getting the right program from the App Center.

(18-12-2015 01:58)rockerz Wrote: On the Qnap I disabled VPN Service- PPTP and VPN Service- Open VPN.

Do you mean this was already disabled or have you just disabled it now?

rockerz · 18-12-2015, 15:29

They were enabled and I disabled them

simoncn · 18-12-2015, 17:46

(18-12-2015 15:29)rockerz Wrote: They were enabled and I disabled them

This is likely to be the reason for the problem. You should now power everything off and power it on again in this order:

1) Router (then wait 3 minutes)
2) Switch (then wait 2 minutes)
3) QNAP (then wait 5 minutes)
4) ND5X
5) iPad, then restart the Naim app

Does this help?

rockerz · 18-12-2015, 17:58

Thanks Simon. I will try it tonight and let you know

rockerz · 20-12-2015, 17:00

Since disabling the VPN settings and rebooting per your instructions It has worked perfectly. Thanks again for all of your help and advice. I have learned a lot .