Change of email address + Can't install licence to new device

[meirkat]

(01-04-2025 21:31)simoncn Wrote:  Have you seen the email that I sent you on 31 March at 13:21 BST? This described two options for solving this problem. If you need more information about these options, please post back here.

Hello Simon,
Many thanks for your swift response.
I've been constantly watching my inbox (and spam) for a reply but alas there is none. Perhaps you used my old email address in which case I cannot see them.
My new and current email is the one I've used to register here with. Could you try again using this one please?

Kind Regards
Meirkat.