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+--- Thread: Change of email address + Can't install licence to new device (/showthread.php?tid=7507)
Change of email address + Can't install licence to new device - meirkat - 01-04-2025 14:46
Hello and greetings to all,
This is my first posting on the forum so please be gentle with me.
I've changed internet providers a couple of times in the last few years resulting in a new email address.
Minimserver has worked great during that time, however I have now setup a Raspberry pi with minimserver on it, but unfortunately I don't seem to be able to install my licence on it. My old device which I will keep as backup is a Synology Nas, and this is the only device I have a licence installed on.
Can you tell me how I can change my old email address I used to purchase my licence with - to my new current email address please?
Also, will I then be able to install my licence to my new device?
Hoping you can help !
Kind Regards
Meirkat
RE: Change of email address + Can't install licence to new device - simoncn - 01-04-2025 21:31
Have you seen the email that I sent you on 31 March at 13:21 BST? This described two options for solving this problem. If you need more information about these options, please post back here.
RE: Change of email address + Can't install licence to new device - meirkat - 02-04-2025 11:35
(01-04-2025 21:31)simoncn Wrote: Have you seen the email that I sent you on 31 March at 13:21 BST? This described two options for solving this problem. If you need more information about these options, please post back here.
Hello Simon,
Many thanks for your swift response.
I've been constantly watching my inbox (and spam) for a reply but alas there is none. Perhaps you used my old email address in which case I cannot see them.
My new and current email is the one I've used to register here with. Could you try again using this one please?
Kind Regards
Meirkat.
RE: Change of email address + Can't install licence to new device - meirkat - 02-04-2025 13:49
Hi Simon,
Email received. - So glad its sorted now.
I'll purchase an extension to my existing licence as this seems to be the most straight forward option.
Many thanks for your help with this, - another happy camper now
Kind Regards
Roy.