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License server error 500 on Qnap
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23-02-2023, 16:48
Post: #1
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License server error 500 on Qnap
Hi,
I have problem with Minimserver 2 on Qnap230: License server error 500: [7048ed2d] Error creating database record; resetting to Starter Edition License server error 500: [70b3e2da] Error creating database record License server error 500: [6cc2e379] Error creating database record Thank you in advance for your help! |
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23-02-2023, 18:28
Post: #2
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RE: License server error 500 on Qnap
I have checked the license server logs. This problem is caused by corrupted serial number/MAC address information in the device firmware. You can confirm this by opening Control Panel and selecting System Status. You will see that a corrupt value is shown on the System Information tab for Serial number and an incorrect value (00:00:00:00:05:09) is shown on the Network Status tab for MAC address.
The same thing happened to another user a few months ago. It appears to be caused by something going wrong with a firmware update. He contacted QNAP support and they were able to fix the problem for him. |
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23-02-2023, 18:45
Post: #3
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RE: License server error 500 on Qnap
Great! Thanks a lot!
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