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+--- Thread: License server error 500 on Qnap (/showthread.php?tid=6844)
License server error 500 on Qnap - Yuriy - 23-02-2023 16:48
Hi,
I have problem with Minimserver 2 on Qnap230:
License server error 500: [7048ed2d] Error creating database record; resetting to Starter Edition
License server error 500: [70b3e2da] Error creating database record
License server error 500: [6cc2e379] Error creating database record
Thank you in advance for your help!
RE: License server error 500 on Qnap - simoncn - 23-02-2023 18:28
I have checked the license server logs. This problem is caused by corrupted serial number/MAC address information in the device firmware. You can confirm this by opening Control Panel and selecting System Status. You will see that a corrupt value is shown on the System Information tab for Serial number and an incorrect value (00:00:00:00:05:09) is shown on the Network Status tab for MAC address.
The same thing happened to another user a few months ago. It appears to be caused by something going wrong with a firmware update. He contacted QNAP support and they were able to fix the problem for him.
RE: License server error 500 on Qnap - Yuriy - 23-02-2023 18:45
Great! Thanks a lot!