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How Can I Update My Payment Card Details?
12-04-2025, 15:22
Post: #1
How Can I Update My Payment Card Details?
I've been issued a new credit card and would like to update my credit card details. I can't find how to do this.

Please advise accordingly.

Many thanks.
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12-04-2025, 18:36
Post: #2
RE: How Can I Update My Payment Card Details?
The process for doing this is explained in this section. You can open the License details page to see a link to your SendOwl subscription management page.
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13-04-2025, 12:43
Post: #3
RE: How Can I Update My Payment Card Details?
(12-04-2025 18:36)simoncn Wrote:  The process for doing this is explained in this section. You can open the License details page to see a link to your SendOwl subscription management page.

Thanks, Simon.

If I may politely share some feedback, burying links in the body of huge swathes of text virtually ensures they'll be missed. Unless people are natural proofreaders, these salient details are easily missed. I think that an account management area would help. Licensees could be viewed as account holders. We already need to provide licence information to view licence details. That area could be repurposed to serve as an account management area. The left sidebar could offer a bunch of useful links. Just my thoughts, shared in the warmest of spirits.
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13-04-2025, 16:34
Post: #4
RE: How Can I Update My Payment Card Details?
Thanks for this feedback. I agree that the minimworld.com website would benefit from some restructuring in this area.

It isn't possible for me to provide an alternative to using the SendOwl account page to update card details but I could make it easier for users to find this page.

The minimworld.com "License details" page is effectively the account management area but this might not be clear from its title. The current website template doesn't allow for different pages to have different left sidebars but there might be some other way to make links from this page stand out better.

I will try out some ideas and post back here when the updated page is available.
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