License error

[raindog]

Minimserver started to show the following error. Reinstalling or restoring entire VM from backup does not help. My license file is valid til 2025-02-07.

MinimServer 2.2 update 256, Copyright © 2012-2024 Simon Nash. All rights reserved.
MinimStreamer 2.0.13, Copyright © 2012-2024 Simon Nash. All rights reserved.

Your license type is Starter. For more information, select the License tab.

License file error 2: 10/3c21646f63747970652068746d6c3e0a3c68746d6c206c616e673d22656e223e0a3c686561643e0a​202020203c6d65746120636861727365743d227574662d38223e0a202020203c6d657461206e616d​653d22726f626f74732220636f6e74656e743d226e6f696e6465782c206e6f666f6c6c6f77223e0a​202020203c7469746c653e4f6e65206d6f6d656e742c20706c656173652e2e2e3c2f7469746c653e​0a202020203c7374796c653e0a20202020626f6479207b0a20202020202020206261636b67726f75​6e643a20234636463746383b0a2020202020202020636f6c6f723a20233330333133313b0a202020​2020202020666f6e742d66616d696c793a2073616e732d73657269663b0a20202020202020206d61​7267696e2d746f703a20343576683b0a2020202020202020746578742d616c69676e3a2063656e74​65723b0a202020207d0a202020203c2f7374796c653e0a202020203c2f686561643e0a3c626f6479​3e0a202020203c68313e506c656173652077616974207768696c6520796f75722072657175657374​206973206265696e672076657269666965642e2e2e3c2f68313e0a202020203c666f726d2069643d​227773696463686b2d666f726d22207374796c653d22646973706c61793a6e6f6e653b2220616374​696f6e3d222f7a306637366131643134666432316138666235666430643033653066646333643363​6564616535326622206d6574686f643d22474554223e0a202020203c696e70757420747970653d22​68696464656e222069643d227773696463686b22206e616d653d227773696463686b222f3e0a2020​20203c2f666f726d3e0a202020203c7363726970743e0a202020202866756e6374696f6e28297b0a​202020202020202076617220776573743d2b28282b212b5b5d292b282b215b5d2b5b5d292b282b21​2b5b5d292b282b212b5b5d2b21215b5d2b21215b5d2b5b5d292b282b212b5b5d2b21215b5d2b2121​5b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d292b282b212b5b5d2b21215b5d2b21215b5d​2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b5b5d292b282b212b5b5d292b282b212b5b5d2b​5b5d29292c0a202020202020202020202020656173743d2b28282b212b5b5d292b282b212b5b5d2b​21215b5d2b5b5d292b282b212b5b5d2b21215b5d2b21215b5d2b21215b5d292b282b212b5b5d2b21​215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b5b​5d292b282b212b5b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d2b​21215b5d292b282b212b5b5d2b21215b5d2b21215b5d2b5b5d292b282b212b5b5d2b21215b5d2b21​215b5d2b21215b5d2b21215b5d2b21215b5d2b21215b5d292b282b212b5b5d2b21215b5d2b21215b​5d2b21215b5d2b5b5d29292c0a202020202020202020202020783d66756e6374696f6e28297b7472​797b72657475726e20212177696e646f772e6164644576656e744c697374656e65723b7d63617463​682865297b72657475726e202121303b7d207d2c0a202020202020202020202020793d66756e6374​696f6e28792c7a297b782829203f20646f63756d656e742e6164644576656e744c697374656e6572​2827444f4d436f6e74656e744c6f61646564272c792c7a29203a20646f63756d656e742e61747461​63684576656e7428276f6e726561647973746174656368616e6765272c79293b7d3b0a2020202020​202020792866756e6374696f6e28297b0a202020202020202020202020646f63756d656e742e6765​74456c656d656e744279496428277773696463686b27292e76616c7565203d2077657374202b2065​6173743b0a202020202020202020202020646f63756d656e742e676574456c656d656e7442794964​28277773696463686b2d666f726d27292e7375626d697428293b0a20202020202020207d2c206661​6c7365293b0a202020207d2928293b0a202020203c2f7363726970743e0a3c2f626f64793e0a3c2f​68746d6c3e; resetting to Starter Edition
License server returned 400: data=020baf59b05bd9f260139a405aa404ca4002ca3864512994fc1876a4d396cc97f2b7d8aba30​9e3cc4b936d1f01cf8438a236f2a17f46715d61f3cf4434eb2e9cc65121c6eeea6529e1115a4f057​2a7c42cc6b00b283c139c52f909b76f765b1cc224e1bc3f0f910a45df2de4789f716c8864f836f99​0f96ec1b4e92e3204c85b8fa69b5c45ed66abc3b2d2c0ffb45abea801fc5874e80316c54be665226​0090a1a4a5b5eef761de5718aa016b7b297929667f0a3cc5c488e418ed2eb3042b5ff65af4dd001c​7cafbe06dfbff016e5c9e70edc545b84cfa45084ae22185b2168063100190c1b020419ce5dd99d2a​f2f73e115d451197ddc694c11309812d1895de8

Media server status for Krzemienica MinimServer: Running

[simoncn]

Thanks for letting me know about this and posting the detailed error information. This appears to be an intermittent problem with my license server web hosting provider. I have been trying to track this down for some time and the information you have posted is a big step forward in my investigation.

If you activate your full license using the License tab of the MinimServer configuration page, does this resolve the problem or do you get the same error again?

[raindog]

(15-12-2024 23:00)simoncn Wrote:  If you activate your full license using the License tab of the MinimServer configuration page, does this resolve the problem or do you get the same error again?

Unfortunately, it is not possible to activate license again. When I click on the License tab, it does not activate. I'm on the "Status" tab and the error I shown befor appears. Look at the screenshots:



After click on the License tab:

[simoncn]

Please do the following:

1) In the VM container, stop MinimServer
2) In the VM container, copy the files /opt/minimserver/data/minimserver.license and /opt/minimserver/data/minimserver-starter.license to another location and keep these copies safe
3) Delete these two files from the /opt/minimserver/data directory
4) Restart MinimServer

Please email the copied files to me. I will send you a PM with my email address.