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License server error 500
28-07-2021, 07:39
Post: #11
RE: License server error 500
Problem gone upon restart, as far as I'm concerned.
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28-07-2021, 07:49
Post: #12
RE: License server error 500
Hello Simon
here the same license issue on my two Ubuntu 20.04 instances
License server error 500: [82a9170f] Full license activation record not found; resetting to Starter Edition
License server error 500: [82bd6604] Unexpected ukey 11eaef36fe07649f
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28-07-2021, 08:45
Post: #13
RE: License server error 500
On further investigation, it appears that this is related to the new update 195 that was released yesterday. Please try reverting to update 193 to see if this solves the problem.

To do this, select the Packages tab of the Properties window. In the 'Other package' field, type minimserver-update-193, then click Install and follow the prompts. When the package has been installed successfully, click Relaunch.

Please let me know whether this resolves the issue.
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28-07-2021, 08:54
Post: #14
RE: License server error 500
It works, reverting to 193 solved the issue.
Thank you
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28-07-2021, 09:02
Post: #15
RE: License server error 500
Sorted. Thank you.
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28-07-2021, 11:35
Post: #16
RE: License server error 500
Thanks for confirming this.

I have reverted the update 195 version of the license server script to the previous update 193 version while I investigate and fix the problem. This means anyone on update 193 can now move forward to update 195 without experiencing this problem.
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30-08-2021, 17:02
Post: #17
RE: License server error 500
(28-07-2021 11:35)simoncn Wrote:  Thanks for confirming this.

I have reverted the update 195 version of the license server script to the previous update 193 version while I investigate and fix the problem. This means anyone on update 193 can now move forward to update 195 without experiencing this problem.

I'm on 193 and also have the issue.
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30-08-2021, 17:38
Post: #18
RE: License server error 500
Please post the full error message including the [....] part at the start. Alternatively, please post the exact date, time anf timezone of when you got the message. This should enable me to find the relevant information in the license server logs so that I can investigate.
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