Java Exception Error after Update
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08-12-2017, 11:30
Post: #1
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Java Exception Error after Update
Hi Simon,
Still running minimserver on Qnap NAS but I have started getting an error message:- Code: Exception while processing action request: java.lang.NullPointerException and my minimwatch is red. This has only started happening, as far as I can recall, since the update to MinimServer 0.8.4.5 update 110. If I select rescan on browser Status page all appears well again but after a while it goes wrong and the minimwatch icon goes red and minimserver is no longer visible on my control point Is there something I need to change or update to cure this? |
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08-12-2017, 16:15
Post: #2
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RE: Java Exception Error after Update
Please post the full stack trace that follows this exception in the MinimServer log.
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08-12-2017, 16:58
Post: #3
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RE: Java Exception Error after Update
(08-12-2017 16:15)simoncn Wrote: Please post the full stack trace that follows this exception in the MinimServer log.Hi Simon, I do not know how to access the log on NAS. I have cleared the log on minimwatch and set Logging Level to Trace. Hopefully (or not!) I will catch it all next time it happens and post here. Meanwhile if there is another log sitting on the NAS please tell me what to do to access it. Regards, Budge |
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08-12-2017, 17:30
Post: #4
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RE: Java Exception Error after Update
To access the log, select 'Show log' from the MiimWatch minim icon. It is unfortunate that you cleared this log because this would have provided the stack trace information.
It isn't necessary to have the logging level set to Trace to see the stack trace and it is preferable to leave the logging level at the default Info setting because setting it to Trace produces a lot of output that makes it harder to see important error messages when problems occur. |
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09-12-2017, 15:29
Post: #5
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RE: Java Exception Error after Update
(08-12-2017 17:30)simoncn Wrote: To access the log, select 'Show log' from the MiimWatch minim icon. It is unfortunate that you cleared this log because this would have provided the stack trace information.Hi Simon, I am sorry I misunderstood your message but the problem has repeated. You are right about having the log set to Trace producing a lot of output. 475Kb in fact. Do you want this or shall I reset to default and wait for the next time? If you do want the file, how should I get it to you? |
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09-12-2017, 15:56
Post: #6
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RE: Java Exception Error after Update
The part that I need to see is just the stack trace immediately following the NullPointerException message (the following 25 lines or so). Please extract this information from the 475kb file and post it here.
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09-12-2017, 16:53
Post: #7
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RE: Java Exception Error after Update
(09-12-2017 15:56)simoncn Wrote: The part that I need to see is just the stack trace immediately following the NullPointerException message (the following 25 lines or so). Please extract this information from the 475kb file and post it here. OK Simon, this is an extract:- Code: MinimServer: exception while processing action request: java.lang.NullPointerException Hope this helps. |
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09-12-2017, 18:46
Post: #8
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RE: Java Exception Error after Update
Thanks very much. This does help and the problem will be fixed in the next update (hopefully later today).
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09-12-2017, 22:56
Post: #9
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RE: Java Exception Error after Update
The fix is now available in MinimServer update 111. Thanks very much for your help in finding and fixing this problem.
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10-12-2017, 00:48
Post: #10
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RE: Java Exception Error after Update
(09-12-2017 22:56)simoncn Wrote: The fix is now available in MinimServer update 111. Thanks very much for your help in finding and fixing this problem.Hi Simon, Very glad to help and many thanks for your immediate response. I did the update which seemed to run as normal but sadly now I only have a grey minimwatch icon. Went to NAS to try and restart there but minimserver is not running. Next instructions awaited!!! Regards, Budgie |
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