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simoncn · 07-11-2015, 17:42

(07-11-2015 17:32)pwsheridan Wrote: I finally got rid of the "file not supported"by going back to my Nas and changing from static IP address

the debug messages you asked for are here

The dropouts are quite frequent now on BBC Radio 1 every 1minute

This log doesn't show any dropouts. Did you get a dropout between 16:38:56 and 16:39:33?

pwsheridan · 07-11-2015, 19:05

(07-11-2015 17:42)simoncn Wrote:
(07-11-2015 17:32)pwsheridan Wrote: I finally got rid of the "file not supported"by going back to my Nas and changing from static IP address

the debug messages you asked for are here

The dropouts are quite frequent now on BBC Radio 1 every 1minute

This log doesn't show any dropouts. Did you get a dropout between 16:38:56 and 16:39:33?

I am getting dropouts now on all channels but the debug log is not recording them. At least thats what I can see from the Debug log file Thanks Simon for your patience

simoncn · 07-11-2015, 21:24

(07-11-2015 19:05)pwsheridan Wrote: I am getting dropouts now on all channels but the debug log is not recording them. At least thats what I can see from the Debug log file Thanks Simon for your patience

A possible clue from the debug log is that the media segments being played were considerably delayed from the latest available segment. This might be caused by earlier dropouts that have caused the player to lag behind the real-time stream transmission.

Does the stream sound like it is being played more slowly than it should be? The BBC server is sending the data at a sample rate of 48000 Hz. If the player thinks this is a 44100 Hz stream, this would cause the stream to lag behind real time.

Other possibilities are that the delays might be caused by BBC server issues or by a problem somwhere within your local network. Is your local network overloaded? Are you using any MinimStreamer transcoding options?

pwsheridan · 07-11-2015, 22:11

(07-11-2015 21:24)simoncn Wrote:
(07-11-2015 19:05)pwsheridan Wrote: I am getting dropouts now on all channels but the debug log is not recording them. At least thats what I can see from the Debug log file Thanks Simon for your patience

A possible clue from the debug log is that the media segments being played were considerably delayed from the latest available segment. This might be caused by earlier dropouts that have caused the player to lag behind the real-time stream transmission.

Does the stream sound like it is being played more slowly than it should be? The BBC server is sending the data at a sample rate of 48000 Hz. If the player thinks this is a 44100 Hz stream, this would cause the stream to lag behind real time.

Other possibilities are that the delays might be caused by BBC server issues or by a problem somwhere within your local network. Is your local network overloaded? Are you using any MinimStreamer transcoding options?

Yes is does sound it is being played more slowly my local network does not seem to be overloaded but can you explain to me what Minimstreamer options are. Regards

simoncn · 07-11-2015, 22:51

(07-11-2015 22:11)pwsheridan Wrote: Yes is does sound it is being played more slowly my local network does not seem to be overloaded but can you explain to me what Minimstreamer options are. Regards

The transcoding options are in the stream.transcode field of the System tab in the Properties window. Do you have anything there?

pwsheridan · 07-11-2015, 23:56

(07-11-2015 22:51)simoncn Wrote:
(07-11-2015 22:11)pwsheridan Wrote: Yes is does sound it is being played more slowly my local network does not seem to be overloaded but can you explain to me what Minimstreamer options are. Regards

The transcoding options are in the stream.transcode field of the System tab in the Properties window. Do you have anything there?

Yes I have *:L16 in there at the moment

simoncn · 07-11-2015, 23:59

(07-11-2015 23:56)pwsheridan Wrote: Yes I have *:L16 in there at the moment

This explains the problem. See this post for an explanation and instructions on how to fix it.

pwsheridan · (This post was last modified: 08-11-2015 11:45 by pwsheridan.)

(07-11-2015 23:59)simoncn Wrote:
(07-11-2015 23:56)pwsheridan Wrote: Yes I have *:L16 in there at the moment

This explains the problem. See this post for an explanation and instructions on how to fix it.

Thanks Simon but the Pioneer N50 does not play the file if 48000 is put in the stream. I am going to see if it is a network problem on my end as I am using powerline ethernet adapters to the pioneer N50. Although all my high res Music files( 192 / 24) play flawlessly. Regards Paul

simoncn · (This post was last modified: 08-11-2015 16:03 by simoncn.)

(08-11-2015 11:44)pwsheridan Wrote: Thanks Simon but the Pioneer N50 does not play the file if 48000 is put in the stream. I am going to see if it is a network problem on my end as I am using powerline ethernet adapters to the pioneer N50. Although all my high res Music files( 192 / 24) play flawlessly. Regards Paul

In the thread I referenced above, the OP had the same problem with his renderer (a WDTV Live Hub), which wouldn't play an L16 stream with a sample frequency of 48000.

I don't think you will have any success with investigating network issues. The problem is that the BBC stream uses a sample rate of 48000 and the Prioneer N50 apparently can't handle this sample rate (at least for L16 transcoding). The only solution is to somehow fix this sample rate mismatch.

Can you try transcoding to *:wav instead of *:L16? Does this work?

Another option is to transcode using *:L16;44 instead of *:L16. This will produce a 44100 Hz L16 stream that should work with the N50. If you do this, you don't need to put 48000 in the stream information.

pwsheridan · 08-11-2015, 17:12

(08-11-2015 15:44)simoncn Wrote:
(08-11-2015 11:44)pwsheridan Wrote: Thanks Simon but the Pioneer N50 does not play the file if 48000 is put in the stream. I am going to see if it is a network problem on my end as I am using powerline ethernet adapters to the pioneer N50. Although all my high res Music files( 192 / 24) play flawlessly. Regards Paul

In the thread I referenced above, the OP had the same problem with his renderer (a WDTV Live Hub), which wouldn't play an L16 stream with a sample frequency of 48000.

I don't think you will have any success with investigating network issues. The problem is that the BBC stream uses a sample rate of 48000 and the Prioneer N50 apparently can't handle this sample rate (at least for L16 transcoding). The only solution is to somehow fix this sample rate mismatch.

Can you try transcoding to *:wav instead of *:L16? Does this work?

Another option is to transcode using *:L16;44 instead of *:L16. This will produce a 44100 Hz L16 stream that should work with the N50. If you do this, you don't need to put 48000 in the stream information.

Have just tried the both suggestions you made but I am afraid both streams stop and start after about two minutes have tried all channels. Yes my network is fine after I checked. I have even tried this on my OPPO 103 and the same problem is there just like the Pioneer N50. Maybe its an BBC overseas problem?