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Gray Box-Minimwatch after update
07-08-2014, 00:57
Post: #1
Gray Box-Minimwatch after update
I have updated to .8 Update 34 via Minimwatch. I clicked though it and it's been gray for 10 min now. It's never taken this long to restart/rescan. Any thoughts? Also, I do not see any updates on the update page that need to be manually installed.

TIA
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07-08-2014, 01:12
Post: #2
RE: Gray Box-Minimwatch after update
OK, fixed it. Had to go to Action then Start Minimserver. For some reason it stopped when I tried to update from Minimwatch.
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07-08-2014, 09:27
Post: #3
RE: Gray Box-Minimwatch after update
(07-08-2014 00:57)jtwrace Wrote:  I have updated to .8 Update 34 via Minimwatch. I clicked though it and it's been gray for 10 min now. It's never taken this long to restart/rescan. Any thoughts? Also, I do not see any updates on the update page that need to be manually installed.

TIA

Which platform are you using to run MinimServer?

It sounds like there was a relaunch failure. This should have produced two diagnostic files with names starting minimserver-heapdump and minimserver-threads. The location of these files is dependent on the MinimServer platform. I would be interested to see these files to understand what caused the problem.
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07-08-2014, 12:45
Post: #4
RE: Gray Box-Minimwatch after update
(07-08-2014 09:27)simoncn Wrote:  
(07-08-2014 00:57)jtwrace Wrote:  I have updated to .8 Update 34 via Minimwatch. I clicked though it and it's been gray for 10 min now. It's never taken this long to restart/rescan. Any thoughts? Also, I do not see any updates on the update page that need to be manually installed.

TIA

Which platform are you using to run MinimServer?

It sounds like there was a relaunch failure. This should have produced two diagnostic files with names starting minimserver-heapdump and minimserver-threads. The location of these files is dependent on the MinimServer platform. I would be interested to see these files to understand what caused the problem.

I'm using a Synology 1813+ with Minimwatch on my MacBook Air.
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07-08-2014, 13:08
Post: #5
RE: Gray Box-Minimwatch after update
(07-08-2014 12:45)jtwrace Wrote:  I'm using a Synology 1813+ with Minimwatch on my MacBook Air.

Please use Synology File Station to look in the folder MinimServer/appData. Do you see the heapdump and threads files there?
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07-08-2014, 13:10
Post: #6
RE: Gray Box-Minimwatch after update
(07-08-2014 13:08)simoncn Wrote:  
(07-08-2014 12:45)jtwrace Wrote:  I'm using a Synology 1813+ with Minimwatch on my MacBook Air.

Please use Synology File Station to look in the folder MinimServer/appData. Do you see the heapdump and threads files there?

I sure do. Where should I email them?
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07-08-2014, 13:38
Post: #7
RE: Gray Box-Minimwatch after update
(07-08-2014 13:10)jtwrace Wrote:  I sure do. Where should I email them?

Please upload them to my FTP server. I will send you a PM with the server details. Thanks very much!
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07-08-2014, 13:45
Post: #8
RE: Gray Box-Minimwatch after update
(07-08-2014 13:38)simoncn Wrote:  
(07-08-2014 13:10)jtwrace Wrote:  I sure do. Where should I email them?

Please upload them to my FTP server. I will send you a PM with the server details. Thanks very much!

Done.
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07-08-2014, 14:41
Post: #9
RE: Gray Box-Minimwatch after update
(07-08-2014 13:45)jtwrace Wrote:  Done.

Thanks very much! Unfortunately, there aren't any useful clues in these files. This happens sometimes for no obvious reason. It seems it can affect particular machines, so you might get a few of these. I'd be interested to know whether it happens if you do a Relaunch from the Properties tab without installing an update.
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07-08-2014, 15:43
Post: #10
RE: Gray Box-Minimwatch after update
(07-08-2014 14:41)simoncn Wrote:  
(07-08-2014 13:45)jtwrace Wrote:  Done.

Thanks very much! Unfortunately, there aren't any useful clues in these files. This happens sometimes for no obvious reason. It seems it can affect particular machines, so you might get a few of these. I'd be interested to know whether it happens if you do a Relaunch from the Properties tab without installing an update.

OK. I'll gladly try it tonight.
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