License server error 500

[MusikBaum]

License server error 500: [f5d73b1c] Too many matching activation records

What can I do?

[simoncn]

I am investigating what has caused this and I will post back here when I have more information.

[simoncn]

It looks like there are duplicate MinimServer license activation records for the same device and this is what is causing the error message. I have disabled one of these license activation records and I hope this will enable you to activate your MinimServer full license for all your MinimServer instances on all your devices. Please let me know whether this has fixed the problem.

[MusikBaum]

Hello Simon
Thanks for the quick response.
First of all, the positive news: The system is up and running again. How did the problem happen:

My system crashed. After reinstalling, I was unable to activate the license. After some trial and error, I found out that the license was not renewed in December. Since I didn"t know that the license could be taken up again, I bought a new license (see below). It didn"t work with this either. While looking for the solution, I then came to the renewal and the global possibility to reset the license. After the reset, it still didn"t work and I made the above report. Later I had the idea to restart the system. That was the solution.

Now to the new license, which I don"t need. I ask for a refund of the amount. Data:
User and eMail: i-meil@t-online.de
License: 85e7148b0c2987e2c06884ac1e846f13

[simoncn]

Thanks for letting me know and confirming that all is well now.

After you made the report, I updated some information on the license database that had become corrupted. I think this is why restarting the system fixed the error.

I have issued a refund for your unwanted and unused license.

[MusikBaum]

(01-08-2025 07:46)simoncn Wrote:  Thanks for letting me know and confirming that all is well now.

After you made the report, I updated some information on the license database that had become corrupted. I think this is why restarting the system fixed the error.

I have issued a refund for your unwanted and unused license.

Hello Simon,
I was happy too early.
Before that, my thanks to the quick return.

Yesterday morning I found that five instances of six were not started (red). However, the launched instance was released on the starter license. My attempts all failed. I then reset all licenses. That didn't help either.

The message:

License Server Error 500: [E9A1240B] Too many matching activation Records
Thanks Manfred

[simoncn]

I have made some more changes to your license records on the license database. I hope this will resolve the problem.

[MusikBaum]

Hello Simon,
When I click on the license buttun, a red message appears at short notice, which immediately disappears again. Then the following error message appears on the Status button:

License Server Error 500: [0eff86b9] Incorrect License Type 4

[simoncn]

This should be fixed now. I missed one place to change when I made the previous changes.

[MusikBaum]

(03-08-2025 15:22)simoncn Wrote:  This should be fixed now. I missed one place to change when I made the previous changes.

the same problem.