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Morbeas · 20-09-2024, 02:50

Hey there. I just noticed this error on my license page. any ideas on how to fix it? I purchased the full license just last month.

MinimServer 2.2 update 253, Copyright © 2012-2024 Simon Nash. All rights reserved.

Your license type is Starter. For more information, select the License tab.

Unexpected license file format: 10; resetting to Starter Edition
License server returned 400: <html>
<head><title>400 Bad Request</title></head>
<body>
<center><h1>400 Bad Request</h1></center>
<hr><center>openresty</center>
</body>
</html>

Media server status for MinimServer[Synology]: Running

Thanks.

simoncn · 20-09-2024, 09:23

I am investigating the cause of this problem and I will post back here when I have more information. My apologies for the inconvenience.

Morbeas · 20-09-2024, 14:56

(20-09-2024 09:23)simoncn Wrote: I am investigating the cause of this problem and I will post back here when I have more information. My apologies for the inconvenience.

Hey there. Thanks for the quick response. I checked again this morning and now it says the license has been updated to full.

Thank you!

simoncn · 20-09-2024, 18:28

The problem was caused by the MinimServer full license file on your NAS becoming corrupt. It isn't clear how this happened. Because of this problem, MinimServer automatically downgraded your NAS license type to starter.

Some time later, MinimServer did an automatic check on your license and discovered that the license type was set to starter on your NAS but was set to full in the online MinimServer license database. In this situation, the license type on your NAS is upgraded from starter to full, which replaced the corrupt license file with a new copy that isn't corrupt.

I am pleased to hear that the automatic recovery mechanisms built into MinimServer were successful in fixing this problem.

Morbeas · 20-09-2024, 18:35

(20-09-2024 18:28)simoncn Wrote: The problem was caused by the MinimServer full license file on your NAS becoming corrupt. It isn't clear how this happened. Because of this problem, MinimServer automatically downgraded your NAS license type to starter.

Some time later, MinimServer did an automatic check on your license and discovered that the license type was set to starter on your NAS but was set to full in the online MinimServer license database. In this situation, the license type on your NAS is upgraded from starter to full, which replaced the corrupt license file with a new copy that isn't corrupt.

I am pleased to hear that the automatic recovery mechanisms built into MinimServer were successful in fixing this problem.

Awesome to hear! Appreciate the explanation! Have a great weekend!

simoncn · 23-10-2024, 20:00

MinimServer update 254 (now available) has some changes that save diagnostic information if this problem occurs.

If anyone sees this error when running MinimServer update 254, please post here. I will explain how to retrieve this diagnostic information and send it to me.

Morbeas · (This post was last modified: 23-10-2024 21:51 by Morbeas.)

(23-10-2024 20:00)simoncn Wrote: MinimServer update 254 (now available) has some changes that save diagnostic information if this problem occurs.

If anyone sees this error when running MinimServer update 254, please post here. I will explain how to retrieve this diagnostic information and send it to me.

Great. Will definitely let you know here.

Quick question, how do I force my server to update itself? It's currently running update 253.

Thanks.

Update: I just saw a message pop up about a new version being available, clicked install and now I'm running update 254. Thanks again! Wink

simoncn · 23-10-2024, 22:18

If you use MinimWatch, you can do a manual update from the Packages tab of the Properties dialog.

It can take up to an hour after an update is released before it is available for automatic installation. This is because of update caching to reduce traffic to the updates server.

In the case of update 254, there was a small further delay to automatic updating because I didn't upload one of the required files at first.