Can not find all the subfolders

[pg99]

I have newly added 29 albums by subfolders, but Minimserver can only found 7 of them.

I now only have total 731 albums, according to Minimserver.

In Minimserver, I deleted the parental folder and add in again, rescan. Still the same.

What should I do?

[stefano_mbp]

(02-10-2020 07:03)pg99 Wrote:  I have newly added 29 albums by subfolders, but Minimserver can only found 7 of them.

I now only have total 731 albums, according to Minimserver.

In Minimserver, I deleted the parental folder and add in again, rescan. Still the same.

What should I do?

You could try to check the folder/file properties (ie access rights) and change them to “allow everyone”, a similar issue happened to me and this solved it

[simoncn]

Have you checked the MinimServer log for error or warning messages?

[pg99]

(02-10-2020 09:53)simoncn Wrote:  Have you checked the MinimServer log for error or warning messages?

Hello Simon,

It's my first time to check the log after your reply, I do have some warnings and errors but none of them are related to the new albums I added.

[pg99]

(02-10-2020 07:12)stefano_mbp Wrote:  

(02-10-2020 07:03)pg99 Wrote:  I have newly added 29 albums by subfolders, but Minimserver can only found 7 of them.

I now only have total 731 albums, according to Minimserver.

In Minimserver, I deleted the parental folder and add in again, rescan. Still the same.

What should I do?

You could try to check the folder/file properties (ie access rights) and change them to “allow everyone”, a similar issue happened to me and this solved it

Thank you, can you let me which tools I can use?

FYI, I store all my music files on Synology NAS and I found all the folders have the same rights.

[simoncn]

If you set the logging level to Verbose and then do a rescan, you will see a list of all folders that MinimServer is scanning. Do the "missing" folders show in this list?

[stefano_mbp]

“can you let me which tools I can use”
No specific tool, as Simon suggested you should find some clue in the log.
When happened to me the log clearly reported the issue
... another hint ... are the new files tagged in the right way? And can they be tagged? A friend of mine had the same issue (files not displayed) and the problem was that they were somehow broken, there wasn’t any chance to update the tags ... and in this case there wasn’t any clue in the log (to say it better: I couldn’t find any clue)

[simoncn]

If files are valid but not tagged (or tagged in a format that MinimServer cannot read), they can be found in the [untagged] section of the MinimServer index.

[pg99]

(02-10-2020 12:02)simoncn Wrote:  If you set the logging level to Verbose and then do a rescan, you will see a list of all folders that MinimServer is scanning. Do the "missing" folders show in this list?

I set the logging level to Verbose and rescan, those missing folders appear in the scan, but still not shown in mConnect

[pg99]

(02-10-2020 15:12)simoncn Wrote:  If files are valid but not tagged (or tagged in a format that MinimServer cannot read), they can be found in the [untagged] section of the MinimServer index.

Please let me know where to find the MinimServer index, but in my mConnect, it has a untagged section. Those missing folders are not shown there