Artwork not showing

[simoncn]

As other apps are working, this sounds like a problem with the HEOS app. Can you contact Denon for advice?

[paulr]

(17-09-2025 07:42)Edward630 Wrote:  That does sound frustrating, especially with such a large library. A couple of things you could try based on my own headaches with MinimServer + Naim:

1. Rescan the library fully – not just a refresh. Sometimes Minimserver’s cache gets out of sync and artwork + “recently added” lists behave strangely until you force a proper rebuild.
2. Check the Minimwatch logs (if you’re running it) – they often show hidden errors like files it skipped or issues with reading embedded art.
3. Artwork size/format – Naim apps can be picky if artwork is unusually large (some recommend <1MB JPEGs, ideally square). Even if Bluesound and JRiver show it fine, the Naim app might choke on certain files.
4. Database corruption – I’ve had to wipe Minimserver’s cache folder and let it rebuild from scratch before, which sorted similar odd behaviour.

Since your Bluesound and JRiver are showing everything correctly, I’d lean towards it being a Minimserver indexing glitch rather than a file issue. If you haven’t already, maybe back up your Minimserver settings, clear the index/cache, and let it do a full rescan overnight.

Curious to hear if anyone else has had the same issue with the Naim app recently – could still be a compatibility quirk.

Thank you for the reply Edward, appreciated.
I don't think there is a compatibility issue with the Naim app per se, this issue was a 'corruption' of the minim index/cache. Whilst frustrating, I now have an explaination of what went wrong and know how to resolve in the future..
Bluesound is a bit picky about the artwork, but is using its own database from it's own indexing of the files. Ditto Jriver.

[Klaus57]

(08-09-2025 13:58)paulr Wrote:  Thanks Simon. The recently added file does indeed contain 300 entries - therefore red herring.
Good suggestion to tryi other players/control point.
Bubble upnp not available for iOS.
Mconnect Lite (free) does not have a facility to connect to minim (not that I can see anyway).
I've installed VLC on my iphone, it connects to minimserver, and instantly displays what I expect, except not all artwork. I've checked a few albums and it looks like VLC is showing the album artwork as the naim app.
Gets a bit more murky as time goes on. How come Naim and VLC apps show the same artwork? Surely they have their own cache?

Hi,
I used mconnect temporarily a few months ago. To find Minimserver, you have to grant a few permissions when installing the app (important: access to the local network and local devices).
There's no menu item to connect to Minimserver; simply open the app, then select "Browser" at the bottom of the screen; start it, and all the music sources on the network should be displayed.
That's my experience.
Best regards,
Klaus