minimstreamer not properly installed on my W10 laptop

[hang_dog]

Hi there

I am new to the forum and hope that someone might enlighten me.

I have a TEAC NT505 and downloaded minimserver to my windows 10 laptop as it was recommended by TEAC. I have since downloaded minimstreamer but don't seem to be able to activate it.

If I click on the "about minimserver" link from the taskbar icon it tells me that I have MinimServer 0.8.5.2 update 134 and MinimStreamer 0.7.15 (and it tells me all packages are up to date). However, when I open the system tab the stream.converter, stream.record and stream.transcode fields are all blank. The user guide suggests that it has not installed successfully.

I am able to access minimserver quite successfully from the TEAC mobile app so minimserver appears not to be the problem.

Has anyone experienced this problem? Any help would be appreciated.