Problem with moon mind controller Version 1.4.0

[Bronx54]

I have an order placed to upgrade my Moon 180 to MiND2 but I still cannot connect to minimserver, my firmware is still listed as version 1.4.0 and upto date.

So have been over a week with out my system working correctly, as a result I have told my supplier that I am not willing to pay for an upgrade unless this is sorted out and may cancel even if it is sorted. Not very happy with SIM audio at this moment and currently have an Innuos streamer on loan and may go down this route.

Anyone want to buy a Moon 180?