HEOS problem

[Pepsican]

(30-10-2016 06:05)wappinghigh Wrote:  

(13-10-2016 22:52)simoncn Wrote:  Please do the following:

1) Use MinimWatch to display the System tab of the Properties window and set ohnet.debug to All-Timer
2) Use MinimWatch to display the MinimServer log window and set the logging level to Debug
3) In the QNAP App Center, stop MinimServer
4) Power off all your network devices
5) Power on only those devices that are essential to running the test: the router, any switches (if needed), the HEOS, the QNAP and the iOS device that you use to run the HEOS app. Don't start MinimServer or the HEOS app yet.
6) In the QNAP App Center, start MinimServer
7) On your iOS device, launch the HEOS app (only), noting the exact time when the HEOS app was launched

Times are equiv to 04.45 59 etc etc...

15.45 59

and the exact time when it detects that MinimServer is available

within 15.46 10


8) Try to access the MinimServer library contents from the HEOS app, noting the exact time when you did this

15.46 55

9) Continue (at reasonable intervals) to try to access the MinimServer library contents from the HEOS app and note the exact time of each attempt

No media at 15.47 35

10) When you no longer get the "no media" message, note the exact time that this happened


11) Copy the minimserver.log file from the Public share of the QNAP NAS to another location on your computer

Please post back here when you have done this and I will send you instructions for getting the log file to me.

To be honest it was snapper today. Thing is it's random Simon. Enough to drive you nuts. Sorry. W

So, if this intermittent, what else have you got running on your network that? Any other UPnP Servers? Any other renderers or streamers? Is the HEOS connected to your network on WiFi or UTP cable? If the former, try the latter.