Help! Nothing Under "Artist" View

[simoncn]

(11-06-2015 07:37)pinchi22 Wrote:  The problem is occurring in trying to access albums of ANY artist using Artist view.

Yes, I understand what action is triggering the problem. If the list of all artists contains a "bad" artist, this can cause a problem like what you are describing. The challenge is to find the "bad" artist and identify why it is "bad".

Quote:I do see in user documentation that: "By default, the log file is named minimserver.log and is located in the MinimServer data directory" I have looked at 'Log Center" of Synology DSM, but there is no log since 5 June. Is this log to be found on my computer's hard drive (Mac OS)? Finder does not find a minimserver.log file there either.

You can access the log from MinimWatch (running on your Mac) by selecting 'Show log' from the minim icon in the menu bar. You can also access the log file on the Synology by clicking on MinimServer in Package Center > Installed and then clicking on View Log near the bottom of the MinimServer page, but the MinimWatch approach is simpler.

Another way to view and download the log on the Synology is to navigate to the MinimServer > appData folder in File Station. The MinimServer > appData folder is the MinimServer data directory that is mentioned in the documentation.

Quote:"You could also try selecting one of the other tags first (e.g., Date) and then selecting Artist or All Artists to see if the problem still occurs."

Yes, I CAN access albums this way.

The is a strong indication that the problem is caused by a "bad" artist. You could go through all the dates in turn until one of the dates triggers the problem. This might be helpful for narrowing down the "bad" artist.

Quote:Here is another clue: I CAN access individual albums under "Artist" view if I do the following - Artist view -> select Albums - > stuck in infinite loop -> switch naim control point from UPnP to iRadio -> switch back to UPnP -> CAN see and access albums.

This indicates that MinimServer is runnng OK and it is the Naim control point that has "choked" on the "bad" artist.