Strange setup error

[mccormw]

This is the directories (or links to directories) in the Multimedia directory (ls -l)

drwxrwxrwx 6 admin administ 4096 Aug 18 17:23 @Recycle/
drwxrwxrwx 18 admin administ 4096 Aug 18 17:28 Audiobooks/
drwxrwxrwx 25 admin administ 4096 Aug 18 15:36 Films&TV/
drwxrwxrwx 8 admin administ 4096 Aug 18 17:25 Music/
drwxrwxrwx 6 admin administ 4096 Aug 16 17:54 Odds&Sods/
drwxrwxrwx 36 admin administ 4096 Aug 18 10:34 Pictures/
drwxrwxrwx 3 admin administ 4096 Aug 12 15:50 Samples/

This appears to be saying that these can be viewed by members of the group 'administ' or has it concatenated the word 'administrator' - I suspect it has? But these are all directories should the links be in this directory?

When I am setting this up or playing stuff who need access to the music files, I assume it is the user 'admin'?

[simoncn]

I really appreciate your help with investigating this problem even though you have a workaround. If we can find out what is causing this, it will help prevent other users from having the same issue.

What happens if you run these commands?
ls -l /share/Multimedia
ls -l /share/Multimedia/Music

[mccormw]

Glad to help Simon.

[~] # ls -l /share/Multimedia
lrwxrwxrwx 1 admin administ 19 Aug 21 09:01 /share/Multimedia -> MD0_DATA/Multimedia/
[~] #

and

[~] # ls -l /share/Multimedia/Music
drwxrwxrwx 16 1000 everyone 4096 Feb 20 11:51 12 Inch Singles/
-rw-rw-rw- 1 1000 everyone 10039 Feb 13 2019 Albeniz piano works.m3u
-rw-rw-rw- 1 1000 everyone 71776 Feb 13 2019 Bach Cantatas 01 (16bit).m3u
-rw-rw-rw- 1 1000 everyone 133870 Feb 13 2019 Bach Cantatas 02 (24bit).m3u
-rw-rw-rw- 1 1000 everyone 46094 Feb 13 2019 Bandcamp.m3u
-rw-rw-rw- 1 1000 everyone 6736 Feb 13 2019 Berlin School.m3u
-rw-rw-rw- 1 1000 everyone 57019 Feb 13 2019 Blues.m3u
-rw-rw-rw- 1 1000 everyone 51098 Feb 13 2019 Blues2.m3u
-rw-rw-rw- 1 1000 everyone 31474 Feb 13 2019 Bob Dylan.m3u
-rw-rw-rw- 1 1000 everyone 1294 Feb 13 2019 Briiten - Interludes from Peter Grimes.m3u
-rw-rw-rw- 1 1000 everyone 37236 Dec 22 2018 Christmas.m3u
-rw-rw-rw- 1 1000 everyone 1447 Jul 16 2014 Fantasia.m3u
-rw-rw-rw- 1 1000 everyone 27649 Apr 18 2018 Far East.m3u
-rw-rw-rw- 1 1000 everyone 1492 Jul 18 2014 Favourite Debussy.m3u
-rw-rw-rw- 1 1000 everyone 1476 Apr 19 2018 Ghosts I.m3u
-rw-rw-rw- 1 1000 everyone 1512 Apr 19 2018 Ghosts II.m3u
-rw-rw-rw- 1 1000 everyone 1530 Apr 19 2018 Ghosts III.m3u
-rw-rw-rw- 1 1000 everyone 1512 Apr 19 2018 Ghosts IV.m3u
-rw-rw-rw- 1 1000 everyone 1479 Nov 10 2014 Il Trovotore Act 1.m3u
-rw-rw-rw- 1 1000 everyone 1904 Nov 10 2014 Il Trovotore Act 2.m3u
-rw-rw-rw- 1 1000 everyone 1573 Nov 10 2014 Il Trovotore Act 3.m3u
-rw-rw-rw- 1 1000 everyone 2711 Nov 10 2014 Il Trovotore Act 4.m3u
-rw-rw-rw- 1 1000 everyone 18576 Jun 9 2014 Jazz Compilations.m3u
-rw-rw-rw- 1 1000 everyone 67313 Jun 9 2014 Jazz Instrumental 1.m3u
-rw-rw-rw- 1 1000 everyone 67079 Jun 9 2014 Jazz Instrumental 2.m3u
-rw-rw-rw- 1 1000 everyone 46377 Dec 5 2014 Jazz Vocal (Ex Sinatra).m3u
drwxrwxrwx 60 1000 everyone 4096 Feb 20 11:51 LPs/
-rw-rw-rw- 1 1000 everyone 1328 Nov 12 2014 La Traviata Act 1.m3u
-rw-rw-rw- 1 1000 everyone 992 Nov 25 2016 La Traviata Act 2.m3u
-rw-rw-rw- 1 1000 everyone 460 Nov 25 2016 La Traviata Act 3.m3u
-rw-rw-rw- 1 admin administ 31050 Feb 24 12:22 Music for company.m3u
drwxrwxrwx 286 1000 everyone 12288 Apr 20 11:47 Music_Downloads/
drwxrwxrwx 449 1000 everyone 20480 Jun 28 13:22 Music_Ripped/
drwxrwxrwx 33 1000 everyone 4096 Feb 20 11:51 Music_archive.org/
-rw-rw-rw- 1 1000 everyone 16022 Feb 23 2016 My Classical Favourites.m3u
-rw-rw-rw- 1 1000 everyone 32366 Jun 12 2014 Opera.m3u
-rw-rw-rw- 1 1000 everyone 9486 Nov 20 2018 Pertubator.m3u
-rw-rw-rw- 1 1000 everyone 3969 Nov 25 2016 Peter Grimes Act 1.m3u
-rw-rw-rw- 1 1000 everyone 3055 Nov 25 2016 Peter Grimes Act 2.m3u
-rw-rw-rw- 1 1000 everyone 2240 Nov 25 2016 Peter Grimes Act 3.m3u
-rw-rw-rw- 1 1000 everyone 44749 Oct 9 2018 Progressive Rock.m3u
-rw-rw-rw- 1 1000 everyone 20869 Jun 15 2017 Psych 2.m3u
-rw-rw-rw- 1 1000 everyone 59676 Jun 7 2014 Psychedelic.m3u
drwxrwxrwx 4 1000 everyone 4096 Aug 18 17:25 Radio Recordings/
-rw-rw-rw- 1 1000 everyone 39403 Jul 21 2017 SOS - non classical-01.m3u
-rw-rw-rw- 1 1000 everyone 40864 Aug 20 2017 SOS - non classical-02.m3u
-rw-rw-rw- 1 1000 everyone 11947 Jun 23 2018 SOS - non classical-03.m3u
-rw-rw-rw- 1 1000 everyone 40666 Jun 6 2014 Sinatra.m3u
-rw-rw-rw- 1 1000 everyone 53544 Aug 20 2017 SoS Classical-01.m3u
-rw-rw-rw- 1 1000 everyone 60691 Aug 20 2017 SoS Classical-02.m3u
-rw-rw-rw- 1 1000 everyone 48883 Jan 13 2019 SoS Classical-03.m3u
-rw-rw-rw- 1 1000 everyone 26384 Nov 25 2016 Soul.m3u
-rw-rw-rw- 1 admin administ 16 Feb 19 2019 SyncToy_0701c74a-0a8f-4937-ac9e-69747000cd79.dat
-rw-rw-rw- 1 1000 everyone 16 Apr 30 2017 SyncToy_ab243188-743c-489c-9a00-6acfea0582f1.dat
-rw-rw-rw- 1 1000 everyone 3301 Nov 25 2016 The Turn of the Screw - Act 1.m3u
-rw-rw-rw- 1 1000 everyone 3174 Nov 25 2016 The Turn of the Screw - Act 2.m3u
-rw-rw-rw- 1 1000 everyone 11712 Nov 29 2018 Thursday Night 01.m3u
-rw-rw-rw- 1 1000 everyone 94521 Jan 19 2017 Touched.m3u
-rw-rw-rw- 1 admin administ 18568 Mar 4 15:07 Villa-Lobos.m3u
-rw-rw-rw- 1 1000 everyone 2803 Jun 23 2018 WOMAD.m3u
-rw-rw-rw- 1 1000 everyone 143 Dec 5 2014 default adv props for minim.txt
-rw-rw-rw- 1 1000 everyone 76297 Jul 17 2017 eClassical-001.m3u
-rw-rw-rw- 1 1000 everyone 75238 Jul 18 2017 eClassical-002.m3u
-rw-rw-rw- 1 1000 everyone 69324 Feb 13 2019 eClassical-003.m3u
-rw-rw-rw- 1 1000 everyone 73299 Jul 22 2017 eClassical-004.m3u
-rw-rw-rw- 1 1000 everyone 79488 Jul 22 2017 eClassical-005.m3u
-rw-rw-rw- 1 1000 everyone 80917 Jul 21 2017 eClassical-006.m3u
-rw-rw-rw- 1 1000 everyone 77006 Jul 20 2017 eClassical-007.m3u
-rw-rw-rw- 1 1000 everyone 60581 Jul 20 2017 eClassical-008.m3u
-rw-rw-rw- 1 1000 everyone 89700 Jul 20 2017 eClassical-009.m3u
-rw-rw-rw- 1 1000 everyone 91419 Jul 20 2017 eClassical-010.m3u
-rw-rw-rw- 1 1000 everyone 97625 Oct 9 2018 eClassical-011.m3u
-rw-rw-rw- 1 1000 everyone 69463 Feb 22 2018 eClassical-012.m3u
-rw-rw-rw- 1 1000 everyone 98036 Jun 18 2018 eClassical-013.m3u
-rw-rw-rw- 1 1000 everyone 78008 Oct 9 2018 eClassical-014.m3u
-rw-rw-rw- 1 1000 everyone 77532 Jan 13 2019 eClassical-015.m3u
-rw-rw-rw- 1 1000 everyone 165 Jul 10 2014 infobrowser.opml
[~] # cls
[~] # ls -l /share/Multimedia/Music
drwxrwxrwx 16 1000 everyone 4096 Feb 20 11:51 12 Inch Singles/
-rw-rw-rw- 1 1000 everyone 10039 Feb 13 2019 Albeniz piano works.m3u
-rw-rw-rw- 1 1000 everyone 71776 Feb 13 2019 Bach Cantatas 01 (16bit).m3u
-rw-rw-rw- 1 1000 everyone 133870 Feb 13 2019 Bach Cantatas 02 (24bit).m3u
-rw-rw-rw- 1 1000 everyone 46094 Feb 13 2019 Bandcamp.m3u
-rw-rw-rw- 1 1000 everyone 6736 Feb 13 2019 Berlin School.m3u
-rw-rw-rw- 1 1000 everyone 57019 Feb 13 2019 Blues.m3u
-rw-rw-rw- 1 1000 everyone 51098 Feb 13 2019 Blues2.m3u
-rw-rw-rw- 1 1000 everyone 31474 Feb 13 2019 Bob Dylan.m3u
-rw-rw-rw- 1 1000 everyone 1294 Feb 13 2019 Briiten - Interludes from Peter Grimes.m3u
-rw-rw-rw- 1 1000 everyone 37236 Dec 22 2018 Christmas.m3u
-rw-rw-rw- 1 1000 everyone 1447 Jul 16 2014 Fantasia.m3u
-rw-rw-rw- 1 1000 everyone 27649 Apr 18 2018 Far East.m3u
-rw-rw-rw- 1 1000 everyone 1492 Jul 18 2014 Favourite Debussy.m3u
-rw-rw-rw- 1 1000 everyone 1476 Apr 19 2018 Ghosts I.m3u
-rw-rw-rw- 1 1000 everyone 1512 Apr 19 2018 Ghosts II.m3u
-rw-rw-rw- 1 1000 everyone 1530 Apr 19 2018 Ghosts III.m3u
-rw-rw-rw- 1 1000 everyone 1512 Apr 19 2018 Ghosts IV.m3u
-rw-rw-rw- 1 1000 everyone 1479 Nov 10 2014 Il Trovotore Act 1.m3u
-rw-rw-rw- 1 1000 everyone 1904 Nov 10 2014 Il Trovotore Act 2.m3u
-rw-rw-rw- 1 1000 everyone 1573 Nov 10 2014 Il Trovotore Act 3.m3u
-rw-rw-rw- 1 1000 everyone 2711 Nov 10 2014 Il Trovotore Act 4.m3u
-rw-rw-rw- 1 1000 everyone 18576 Jun 9 2014 Jazz Compilations.m3u
-rw-rw-rw- 1 1000 everyone 67313 Jun 9 2014 Jazz Instrumental 1.m3u
-rw-rw-rw- 1 1000 everyone 67079 Jun 9 2014 Jazz Instrumental 2.m3u
-rw-rw-rw- 1 1000 everyone 46377 Dec 5 2014 Jazz Vocal (Ex Sinatra).m3u
drwxrwxrwx 60 1000 everyone 4096 Feb 20 11:51 LPs/
-rw-rw-rw- 1 1000 everyone 1328 Nov 12 2014 La Traviata Act 1.m3u
-rw-rw-rw- 1 1000 everyone 992 Nov 25 2016 La Traviata Act 2.m3u
-rw-rw-rw- 1 1000 everyone 460 Nov 25 2016 La Traviata Act 3.m3u
-rw-rw-rw- 1 admin administ 31050 Feb 24 12:22 Music for company.m3u
drwxrwxrwx 286 1000 everyone 12288 Apr 20 11:47 Music_Downloads/
drwxrwxrwx 449 1000 everyone 20480 Jun 28 13:22 Music_Ripped/
drwxrwxrwx 33 1000 everyone 4096 Feb 20 11:51 Music_archive.org/
-rw-rw-rw- 1 1000 everyone 16022 Feb 23 2016 My Classical Favourites.m3u
-rw-rw-rw- 1 1000 everyone 32366 Jun 12 2014 Opera.m3u
-rw-rw-rw- 1 1000 everyone 9486 Nov 20 2018 Pertubator.m3u
-rw-rw-rw- 1 1000 everyone 3969 Nov 25 2016 Peter Grimes Act 1.m3u
-rw-rw-rw- 1 1000 everyone 3055 Nov 25 2016 Peter Grimes Act 2.m3u
-rw-rw-rw- 1 1000 everyone 2240 Nov 25 2016 Peter Grimes Act 3.m3u
-rw-rw-rw- 1 1000 everyone 44749 Oct 9 2018 Progressive Rock.m3u
-rw-rw-rw- 1 1000 everyone 20869 Jun 15 2017 Psych 2.m3u
-rw-rw-rw- 1 1000 everyone 59676 Jun 7 2014 Psychedelic.m3u
drwxrwxrwx 4 1000 everyone 4096 Aug 18 17:25 Radio Recordings/
-rw-rw-rw- 1 1000 everyone 39403 Jul 21 2017 SOS - non classical-01.m3u
-rw-rw-rw- 1 1000 everyone 40864 Aug 20 2017 SOS - non classical-02.m3u
-rw-rw-rw- 1 1000 everyone 11947 Jun 23 2018 SOS - non classical-03.m3u
-rw-rw-rw- 1 1000 everyone 40666 Jun 6 2014 Sinatra.m3u
-rw-rw-rw- 1 1000 everyone 53544 Aug 20 2017 SoS Classical-01.m3u
-rw-rw-rw- 1 1000 everyone 60691 Aug 20 2017 SoS Classical-02.m3u
-rw-rw-rw- 1 1000 everyone 48883 Jan 13 2019 SoS Classical-03.m3u
-rw-rw-rw- 1 1000 everyone 26384 Nov 25 2016 Soul.m3u
-rw-rw-rw- 1 admin administ 16 Feb 19 2019 SyncToy_0701c74a-0a8f-4937-ac9e-69747000cd79.dat
-rw-rw-rw- 1 1000 everyone 16 Apr 30 2017 SyncToy_ab243188-743c-489c-9a00-6acfea0582f1.dat
-rw-rw-rw- 1 1000 everyone 3301 Nov 25 2016 The Turn of the Screw - Act 1.m3u
-rw-rw-rw- 1 1000 everyone 3174 Nov 25 2016 The Turn of the Screw - Act 2.m3u
-rw-rw-rw- 1 1000 everyone 11712 Nov 29 2018 Thursday Night 01.m3u
-rw-rw-rw- 1 1000 everyone 94521 Jan 19 2017 Touched.m3u
-rw-rw-rw- 1 admin administ 18568 Mar 4 15:07 Villa-Lobos.m3u
-rw-rw-rw- 1 1000 everyone 2803 Jun 23 2018 WOMAD.m3u
-rw-rw-rw- 1 1000 everyone 143 Dec 5 2014 default adv props for minim.txt
-rw-rw-rw- 1 1000 everyone 76297 Jul 17 2017 eClassical-001.m3u
-rw-rw-rw- 1 1000 everyone 75238 Jul 18 2017 eClassical-002.m3u
-rw-rw-rw- 1 1000 everyone 69324 Feb 13 2019 eClassical-003.m3u
-rw-rw-rw- 1 1000 everyone 73299 Jul 22 2017 eClassical-004.m3u
-rw-rw-rw- 1 1000 everyone 79488 Jul 22 2017 eClassical-005.m3u
-rw-rw-rw- 1 1000 everyone 80917 Jul 21 2017 eClassical-006.m3u
-rw-rw-rw- 1 1000 everyone 77006 Jul 20 2017 eClassical-007.m3u
-rw-rw-rw- 1 1000 everyone 60581 Jul 20 2017 eClassical-008.m3u
-rw-rw-rw- 1 1000 everyone 89700 Jul 20 2017 eClassical-009.m3u
-rw-rw-rw- 1 1000 everyone 91419 Jul 20 2017 eClassical-010.m3u
-rw-rw-rw- 1 1000 everyone 97625 Oct 9 2018 eClassical-011.m3u
-rw-rw-rw- 1 1000 everyone 69463 Feb 22 2018 eClassical-012.m3u
-rw-rw-rw- 1 1000 everyone 98036 Jun 18 2018 eClassical-013.m3u
-rw-rw-rw- 1 1000 everyone 78008 Oct 9 2018 eClassical-014.m3u
-rw-rw-rw- 1 1000 everyone 77532 Jan 13 2019 eClassical-015.m3u
-rw-rw-rw- 1 1000 everyone 165 Jul 10 2014 infobrowser.opml
[~] #

[mccormw]

Oops sorry did the second on twice!

[simoncn]

Thanks very much for this. It provides a clue to what might be causing the problem. Most of the files under /share/Multimedia/music have ownership of "1000 everyone" instead of "admin administ". This could be because the files in the Multimedia/Music folder and possibly the folder itself were created in a way that caused incorrect permissions to be applied. Do you remember how you created the Multimedia/Music folder and the files inside it?

[mccormw]

Yes I do, I used Sync option in HBS3.

[simoncn]

Many thanks. Can you give a bit more detail about the sync process? For example, did you sync the top-level Music folder? If so, which device contains the Music folder that was used as the source data for the sync? Did the target folder /share/Multimedia/Music exist on the TS-412 before you did the sync? Was it a local-to-local sync or did you go via the cloud? How did you specify the paths for the source and target folders? Did you set any special options for the sync process?

I am asking these questions do that I can try a sync myself and see if this reproduces the failure.

[mccormw]

All of the music was on the 412 was the folder Multimedia which is created by the setup process. It was synced from a newer 253be NAS which did not exhibit this issue. The version of HBS3 used was the one previous to the latest, which is 3.0.190812. I basically accepted the default except:
(I) it was scheduled to run after a bakup,
(II) NO filter was applied (this is the default), and
(III) 'Remove additional files in destination folder' and 'exclude duplicate files' were checked

[mccormw]

ps btw Simon I am ashamed to admit that I hadn't noticed the weird ownership of the files and directories, it does rather stick out like a sore thumb.

[mccormw]

I have just changed ownership of some other files that have the dreaded 1000 admin status and then I can set the path as expected, that is: /share/Multimedia/Audiobooks and these work fine. I have not changed the music files but I will do another test sync.