Minimserver Erorr with Sinology NAS

[MartinKocurek]

second time in a month I had problems with MinimServer and Synology NAS.
I had to restart NAS.
Could you help or this sometimes just happens?
Last years I did not have this problem.

This message I got from Sinology:
MinimServer had to be stopped using a forced kill. Please contact MinimServer support if this happens repeatedly.


Thank you for advice.
Martin

[MartinKocurek]

and I have latest versions of MinimServer and DSM

[simoncn]

Please provide more information about what happened when you noticed the problem (before you restarted the NAS). The following information would be helpful.

1) What model of NAS is this?
2) How did you notice that MinimServer was not running correctly?
3) Was MinimServer visible in your control point app for browsing your library?
4) Was MinimServer shown as running in the Synology Package Center?
5) Were you able to access the MinimServer configuration web page?
6) Did you try stopping and restarting MinimServer from the Package Center?
7) Were there any issues with other Synology apps or just MinimServer?

If this problem happens again, please provide the above information and also check the contents of the MinimServer/appData folder. Make copies of the minimserver.log and minimserver-out.log files as soon as the problem occurs, before you restart MinimServer or restart the NAS. Also, check if there are any files in this folder with names starting minimserver-crash (crash logs).

The above information should help me to identify what might be causing this problem.

[MartinKocurek]

(22-12-2023 18:55)simoncn Wrote:  Please provide more information about what happened when you noticed the problem (before you restarted the NAS). The following information would be helpful.

1) What model of NAS is this? Synology 211j
2) How did you notice that MinimServer was not running correctly? Music stopped and I cannot access music folder with Minimserver
3) Was MinimServer visible in your control point app for browsing your library? Yes
4) Was MinimServer shown as running in the Synology Package Center? there was Started I think
5) Were you able to access the MinimServer configuration web page? Yes, I tried to refresh but it did not work, there was any stats: Stopped
6) Did you try stopping and restarting MinimServer from the Package Center? Just tried to refresh but stucked in Stopped status
7) Were there any issues with other Synology apps or just MinimServer? No, original Synology app was working

I have attached crash file from November when it crashed as well.


If this problem happens again, please provide the above information and also check the contents of the MinimServer/appData folder. Make copies of the minimserver.log and minimserver-out.log files as soon as the problem occurs, before you restart MinimServer or restart the NAS. Also, check if there are any files in this folder with names starting minimserver-crash (crash logs).

The above information should help me to identify what might be causing this problem.

[simoncn]

Thanks for this log. It shows a deadlock affecting many threads. This explains why a forced kill was needed. I will investigate the cause of the deadlock and post back here when I have more information.

[simoncn]

I have found the cause of this deadlock. It will be fixed in the next MinimServer update. Thanks very much for your help with finding and fixing this problem.

[MartinKocurek]

Thank you for your fast response :-)

[simoncn]

This problem is now fixed in MinimServer update 247. Please let me know if anything like this happens again.