Minimserver just stopped working..

[wappinghigh]

Simon.

running Minimserver on a Qnap 119 as per your instructions

Everything working till I left it alone for a couple of days.

Now not serving.

It's not the Qnap. It's on line can access the library via a Sonos share.

But can't see minimserver. Also minimwatch not working either. Everything greyed out except about, refresh (which does nothing) and Exit.

I've tried turning on/off then on again Minimserver within the QPKG CEntre. Did nothing.

What do I do?

Cheers

[wappinghigh]

^ Rebooting the QNAP got minimwatch talking with minimerver again. But restarting Minimwatch (goes yellow..then opaque..ie no colour) did nothing. Neither did a restart of minimserver in the QNAP..(which is green BTW)..

But the log now says minimserver is running..

But still can't see it running on my network..

I can see Twonky media running on the QNAP.. but not your beautiful server !

What the?

Disappointing. I thought it was too good to be true

Any clues Simon?

[simoncn]

(08-03-2013 09:13)wappinghigh Wrote:  ^ Rebooting the QNAP got minimwatch talking with minimerver again. But restarting Minimwatch (goes yellow..then opaque..ie no colour) did nothing. Neither did a restart of minimserver in the QNAP..(which is green BTW)..

If you're running MinimWatch on the Mac, "opaque" is actually grey in the MinimWatch colour scheme.

If the icon goes from yellow to grey, this means that MinimServer has crashed.

The green icon in the QNAP Package Center means that MinimServer is enabled and was started. The Package Center isn't smart enough to notice that MinimServer has crashed and change the icon colour.

Quote:But the log now says minimserver is running..

Do you mean the minimserver.log file on the public share of the QNAP, or some other log?

Quote:But still can't see it running on my network..

I can see Twonky media running on the QNAP.. but not your beautiful server !

What the?

Disappointing. I thought it was too good to be true

Any clues Simon?

The vital information about the crash is likely to be in a file on the QNAP named /tmp/minimserver-out-nnnn.log, where nnnn is the process ID of the MinimServer process that crashed. There might also be some additional crash information in the /share/HDA_DATA/.qpkg/MinimServer/data directory. Please do the following:

1) Login to the QNAP using SSH

2) At the command prompt, type the command:
ls -l /tmp/minimserver*

3) You should see something like the following:
-rw-r--r-- 1 admin administ 816 Mar 7 10:58 /tmp/minimserver-out-3942.log
-rw-r--r-- 1 admin administ 414 Mar 7 11:00 /tmp/minimserver-out-9402.log
-rw-r--r-- 1 admin administ 508 Mar 7 11:00 /tmp/minimserver-sh.log
-rw-r--r-- 1 admin administ 5 Mar 7 11:00 /tmp/minimserver.pid

4) At the command prompt, type the command:
ls -l /share/HDA_DATA/.qpkg/MinimServer/data/hs_err*

5) You might see something like the following:
-rw-r--r-- 1 admin administ 29319 Jan 20 07:50 /share/HDA_DATA/.qpkg/MinimServer/data/hs_err_pid6763.log
-rw-r--r-- 1 admin administ 29417 Jan 20 07:58 /share/HDA_DATA/.qpkg/MinimServer/data/hs_err_pid6913.log
-rw-r--r-- 1 admin administ 29346 Jan 20 08:05 /share/HDA_DATA/.qpkg/MinimServer/data/hs_err_pid7385.log

6) Please copy all the files listed in 3) and 5) to another computer, zip them, and attach the zip file to a post here.

I'll think about what I could do to make it easier in future to gather this diagnostic data.

[wappinghigh]

[/quote]

Do you mean the minimserver.log file on the public share of the QNAP, or some other log?

Quote:No the minimserver log...

The vital information about the crash is likely to be in a file on the QNAP named /tmp/minimserver-out-nnnn.log, where nnnn is the process ID of the MinimServer process that crashed. There might also be some additional crash information in the /share/HDA_DATA/.qpkg/MinimServer/data directory. Please do the following:

1) Login to the QNAP using SSH


[/quote]

Stop right there. How do I do that>? I'm on OSX...

[wappinghigh]

This is soooo disappointing.....................

[simoncn]

(08-03-2013 10:56)wappinghigh Wrote:  Stop right there. How do I do that>? I'm on OSX...

Open a Terminal window and type:

ssh admin@x.x.x.x

where x.x.x.x is the IP address of the QNAP.

Actually, you don't even need to login. Instead, you could copy the files from the QNAP to OSX using the scp command from an OSX Terminal window, as follows:

Code:

cd ~
scp -p admin@x.x.x.x:/tmp/minimserver* .
scp -p admin@x.x.x.x:/share/HDA_DATA/.qpkg/MinimServer/data/hs_err* .

Be careful to type these commands exactly as shown. This will put all the files in your home folder.

[simoncn]

(08-03-2013 11:07)wappinghigh Wrote:  This is soooo disappointing.....................

It is probably not much consolation, but you have been very unlucky to encounter this problem. When I see the diagnostic information, I'll be able to advise on the next steps to get you back up and running.

[wappinghigh]

(08-03-2013 11:27)simoncn Wrote:  This will put all the files in your home folder.

What "home folder"..on the QNAP?

[wappinghigh]

I'm sorry Simon, but you are going to have to be a little more specific with this one

[simoncn]

(08-03-2013 13:49)wappinghigh Wrote:  I'm sorry Simon, but you are going to have to be a little more specific with this one

The scp commands will copy the diagnostic files from the QNAP to your home folder on OSX. Your home folder on OSX is the folder you see when you start the Finder and select the entry in the left-hand column with a picture of a house and your username.