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woldejans · (This post was last modified: 09-11-2015 22:59 by woldejans.)

In the past weeks I had several kernel panics on my Macbook Pro (latest OS) when shutting down my Macbook. I could not find any cause for this strange behaviour.
I did some tests to find out if there was a program that may cause the kernel panics. And yes there is one: the kernel panics only occurs when Minimwatch (package 70) was started/running, every time. When closing Minimwatch before shutting down my Macbook there was not one panic.
Anyone else who recognises this behaviour? And of course, is the a solution, other then closing Minimwatch every time?

Thanks, Willem

simoncn · 09-11-2015, 23:07

(09-11-2015 22:59)woldejans Wrote: In the past weeks I had several kernel panics on my Macbook Pro (latest OS) when shutting down my Macbook. I could not find any cause for this strange behaviour.
I did some tests to find out if there was a program that may cause the kernel panics. And yes there is one: the kernel panics only occurs when Minimwatch (package 70) was started/running, every time. When closing Minimwatch before shutting down my Macbook there was not one panic.
Anyone else who recognises this behaviour? And of course, is the a solution, other then closing Minimwatch every time?

Thanks, Willem

I have never seen this problem. Which version of Java do you have installed?

woldejans · 10-11-2015, 08:37

(09-11-2015 23:07)simoncn Wrote:
(09-11-2015 22:59)woldejans Wrote: In the past weeks I had several kernel panics on my Macbook Pro (latest OS) when shutting down my Macbook. I could not find any cause for this strange behaviour.
I did some tests to find out if there was a program that may cause the kernel panics. And yes there is one: the kernel panics only occurs when Minimwatch (package 70) was started/running, every time. When closing Minimwatch before shutting down my Macbook there was not one panic.
Anyone else who recognises this behaviour? And of course, is the a solution, other then closing Minimwatch every time?

Thanks, Willem

I have never seen this problem. Which version of Java do you have installed?

I have Java 8 update 65 installed on my Macbook.

simoncn · 10-11-2015, 09:28

(10-11-2015 08:37)woldejans Wrote: I have Java 8 update 65 installed on my Macbook.

Does Mac OS X show any diagnostic information when you get a kernel panic? I have never seen one of these, so I'm not familiar with what happens. According to this page, there may be a button named More info... or Report... that shows diagnostic information. If you can see any diagnostic information, please copy the complete information and paste it here.

The referenced page also suggests that this could be a hardware issue. For example, it might be that running MinimWatch is using an area of RAM that isn't being accessed without MinimWatch and this area of RAM is faulty. Another possibility is a hardware problem in a network adapter that MinimWatch is using to communicate with MinimServer. The diagnostic information should provide more insight into these possibilities.

woldejans · 10-11-2015, 14:09

(10-11-2015 09:28)simoncn Wrote:
(10-11-2015 08:37)woldejans Wrote: I have Java 8 update 65 installed on my Macbook.

Does Mac OS X show any diagnostic information when you get a kernel panic? I have never seen one of these, so I'm not familiar with what happens. According to this page, there may be a button named More info... or Report... that shows diagnostic information. If you can see any diagnostic information, please copy the complete information and paste it here.

The referenced page also suggests that this could be a hardware issue. For example, it might be that running MinimWatch is using an area of RAM that isn't being accessed without MinimWatch and this area of RAM is faulty. Another possibility is a hardware problem in a network adapter that MinimWatch is using to communicate with MinimServer. The diagnostic information should provide more insight into these possibilities.

Hello Simon,

Here's the latest log file. Seeing through all the other log files I noticed that in most of them 'fortinet' is mentioned (Forticliënt antivirus). When I quit this program, there's no kernel panic anymore AND Minimwatch starts much faster (in a few seconds, otherwise >30 seconds). So the interaction between these two applications is somehow difficult.

Anonymous UUID: 9F974E73-A630-653E-E65F-E525237C1EB1

Sun Oct 4 19:09:08 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff802e7d6a9a): Kernel trap at 0xffffff802e7c9f97, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x00000001251dc04f, CR4: 0x00000000000626e0
RAX: 0xffffff7fb2137030, RBX: 0x0000000000000002, RCX: 0xffffff7fb20f2f28, RDX: 0x0000000000000000
RSP: 0xffffff80c9013b70, RBP: 0xffffff80c9013b70, RSI: 0xffffff7fb213f970, RDI: 0x0000000000000000
R8: 0x0000014002400300, R9: 0x0000000000000002, R10: 0x0000000000000000, R11: 0x000007d34b92e5b5
R12: 0xffffff7fb213f958, R13: 0xffffff80c9013c08, R14: 0x0000000000000002, R15: 0xffffff8043b735a0
RFL: 0x0000000000010286, RIP: 0xffffff802e7c9f97, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff80c9013800 : 0xffffff802e6e5357
0xffffff80c9013880 : 0xffffff802e7d6a9a
0xffffff80c9013a60 : 0xffffff802e7f4093
0xffffff80c9013a80 : 0xffffff802e7c9f97
0xffffff80c9013b70 : 0xffffff7fb20f056c
0xffffff80c9013bf0 : 0xffffff7fb20efd93
0xffffff80c9013e60 : 0xffffff802eb7b973
0xffffff80c9013ec0 : 0xffffff802eb85fc9
0xffffff80c9013f20 : 0xffffff802eb8a2b4
0xffffff80c9013f60 : 0xffffff802ec2ace1
0xffffff80c9013fb0 : 0xffffff802e7f4896
Kernel Extensions in backtrace:
com.fortinet.fct.kext.avkern(1.0.1)[9232C133-DA6C-305D-B379-5F12D5494F8E]@0xffffff7fb20ee000->0xffffff7fb21fdfff

BSD process name corresponding to current thread: PhotoStreamAgent

Mac OS version:
15A284

Kernel version:
Darwin Kernel Version 15.0.0: Wed Aug 26 16:57:32 PDT 2015; root:xnu-3247.1.106~1/RELEASE_X86_64
Kernel UUID: 37BC582F-8BF4-3F65-AFBB-ECF792060C68
Kernel slide: 0x000000002e400000
Kernel text base: 0xffffff802e600000
__HIB text base: 0xffffff802e500000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 8604485502974
last loaded kext at 5755223972662: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7fb2227000, size 409600)
loaded kexts:
com.fortinet.fct.kext.fctwfnke 1.0
com.fortinet.fct.kext.avkern 1.0.1
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 110.20.19
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.ApplePolicyControl 3.11.31
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDAHardwareConfigDriver 272.50
com.apple.iokit.IOBluetoothSerialManager 4.4.0f4
com.apple.driver.AppleHDA 272.50
com.apple.kext.AMDFramebuffer 1.3.6
com.apple.driver.AppleMikeyDriver 272.50
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.AMDRadeonX3000 1.3.6
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.11.31
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.kext.AMD6000Controller 1.3.6
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.iokit.IOBluetoothUSBDFU 4.4.0f4
com.apple.driver.AppleUSBTCKeyEventDriver 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.5
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.CoreStorageFsck 517
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.11
com.apple.driver.AirPort.Brcm4360 1000.13.1a3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.50
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOAcceleratorFamily2 203.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0f4
com.apple.iokit.IOBluetoothFamily 4.4.0f4
com.apple.driver.AppleHDAController 272.50
com.apple.iokit.IOHDAFamily 272.50
com.apple.iokit.IOAudioFamily 203.8
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.11.31
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.kext.AMDSupport 1.3.6
com.apple.AppleGraphicsDeviceControl 3.11.31
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.2
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBMultitouch 250.4
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.CoreStorage 517
com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltNHI 4.0.1
com.apple.iokit.IOThunderboltFamily 5.0.6
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1100.23
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.5.8
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBUHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 414
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0

simoncn · 10-11-2015, 14:58

Thanks, this explains it. You will need to contact Forticliënt for a solution.