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+--- Forum: Support (/forumdisplay.php?fid=4)
+--- Thread: Problem with my subscription (/showthread.php?tid=7336)
Problem with my subscription - Budgie - 09-09-2024 20:45
My annual sub payment has failed. I think because my old card was cancelled and replaced by the bank.
I had an email from sendowl, whoever they are, entitled "Charge failure for US1GBP: MinimServer license updates subscription (GBP)."
This included a link supposedly to help me sort this out but the link does not work.
I am not sure what the title means. What has failed and what does the US1GBP mean?
I do not appreciate the automatic penalty either.
How do I sort this out please?
RE: Problem with my subscription - simoncn - 10-09-2024 10:27
Please send a message using the Contact link on the minimworld.com web page to report this issue so that I can respond to you directly. License and payment issues should not be discussed on the forum as resolving these issues often requires exchanging confidential information that should not be posted to a public forum.
Also, please clarify in your Contact message what you mean by "automatic penalty."