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+--- Forum: Support (/forumdisplay.php?fid=4)
+--- Thread: Deregistering devices for license (/showthread.php?tid=7081)
Deregistering devices for license - adriaan - 29-11-2023 11:16
Dear Support / users,
I am migrating to a new high end streamer and as such I want to deregister the old device on the MinimServer license page:
https://minimworld.com/license-details.php
However, I do not see to options to do this…
Thanks in advance.
RE: Deregistering devices for license - simoncn - 29-11-2023 15:15
To remove a license activation from a device, you need to open the MinimServer configuration web page on the device that is using the license activation, then select the License tab. This is the same page that you used to activate the license. On this page, select 'Deactivate full license' and follow the prompts to confirm.
I will add information about this to the License details page on minimworld.com.
RE: Deregistering devices for license - adriaan - 30-11-2023 14:55
Thanks Simon, however I already disposed an old Windows 7 PC running MinimServer, could you maybe disable that license manually in your license db?
RE: Deregistering devices for license - simoncn - 30-11-2023 23:07
Please use the Contact page on the minimworld.com website to request this deactivation. In your message, please provide your license code, email address and details of the device that you are no longer using (device type and activation date). This information should not be shared on a public forum.
RE: Deregistering devices for license - adriaan - 03-12-2023 13:13
Hi Simon, I submitted a request on the Contact page last Friday. thanks in advance.