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+--- Thread: Gray Box-Minimwatch after update (/showthread.php?tid=1676)
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Gray Box-Minimwatch after update - jtwrace - 07-08-2014 00:57
I have updated to .8 Update 34 via Minimwatch. I clicked though it and it's been gray for 10 min now. It's never taken this long to restart/rescan. Any thoughts? Also, I do not see any updates on the update page that need to be manually installed.
TIA
RE: Gray Box-Minimwatch after update - jtwrace - 07-08-2014 01:12
OK, fixed it. Had to go to Action then Start Minimserver. For some reason it stopped when I tried to update from Minimwatch.
RE: Gray Box-Minimwatch after update - simoncn - 07-08-2014 09:27
(07-08-2014 00:57)jtwrace Wrote: I have updated to .8 Update 34 via Minimwatch. I clicked though it and it's been gray for 10 min now. It's never taken this long to restart/rescan. Any thoughts? Also, I do not see any updates on the update page that need to be manually installed.
TIA
Which platform are you using to run MinimServer?
It sounds like there was a relaunch failure. This should have produced two diagnostic files with names starting minimserver-heapdump and minimserver-threads. The location of these files is dependent on the MinimServer platform. I would be interested to see these files to understand what caused the problem.
RE: Gray Box-Minimwatch after update - jtwrace - 07-08-2014 12:45
(07-08-2014 09:27)simoncn Wrote:(07-08-2014 00:57)jtwrace Wrote: I have updated to .8 Update 34 via Minimwatch. I clicked though it and it's been gray for 10 min now. It's never taken this long to restart/rescan. Any thoughts? Also, I do not see any updates on the update page that need to be manually installed.
TIA
Which platform are you using to run MinimServer?
It sounds like there was a relaunch failure. This should have produced two diagnostic files with names starting minimserver-heapdump and minimserver-threads. The location of these files is dependent on the MinimServer platform. I would be interested to see these files to understand what caused the problem.
I'm using a Synology 1813+ with Minimwatch on my MacBook Air.
RE: Gray Box-Minimwatch after update - simoncn - 07-08-2014 13:08
(07-08-2014 12:45)jtwrace Wrote: I'm using a Synology 1813+ with Minimwatch on my MacBook Air.
Please use Synology File Station to look in the folder MinimServer/appData. Do you see the heapdump and threads files there?
RE: Gray Box-Minimwatch after update - jtwrace - 07-08-2014 13:10
(07-08-2014 13:08)simoncn Wrote:(07-08-2014 12:45)jtwrace Wrote: I'm using a Synology 1813+ with Minimwatch on my MacBook Air.
Please use Synology File Station to look in the folder MinimServer/appData. Do you see the heapdump and threads files there?
I sure do. Where should I email them?
RE: Gray Box-Minimwatch after update - simoncn - 07-08-2014 13:38
(07-08-2014 13:10)jtwrace Wrote: I sure do. Where should I email them?
Please upload them to my FTP server. I will send you a PM with the server details. Thanks very much!
RE: Gray Box-Minimwatch after update - jtwrace - 07-08-2014 13:45
(07-08-2014 13:38)simoncn Wrote:(07-08-2014 13:10)jtwrace Wrote: I sure do. Where should I email them?
Please upload them to my FTP server. I will send you a PM with the server details. Thanks very much!
Done.
RE: Gray Box-Minimwatch after update - simoncn - 07-08-2014 14:41
(07-08-2014 13:45)jtwrace Wrote: Done.
Thanks very much! Unfortunately, there aren't any useful clues in these files. This happens sometimes for no obvious reason. It seems it can affect particular machines, so you might get a few of these. I'd be interested to know whether it happens if you do a Relaunch from the Properties tab without installing an update.
RE: Gray Box-Minimwatch after update - jtwrace - 07-08-2014 15:43
(07-08-2014 14:41)simoncn Wrote:(07-08-2014 13:45)jtwrace Wrote: Done.
Thanks very much! Unfortunately, there aren't any useful clues in these files. This happens sometimes for no obvious reason. It seems it can affect particular machines, so you might get a few of these. I'd be interested to know whether it happens if you do a Relaunch from the Properties tab without installing an update.
OK. I'll gladly try it tonight.