Post Reply 
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
MinimWatch - quits
01-05-2020, 15:50
Post: #1
MinimWatch - quits
Hi,
I have 4 Synology NAS boxes which sounds very grand but not really as most are old and slow but are good for backups.

When I back up my music library, all NAS are started and as all NAS are copies I end up with 4 minimwatch icons on the task bar (W10). All fine until I start to shut down the 3 old nas boxes. At that point even though my main nas is still active, minimwatch quits entirely and has to be restarted.

I've also sometimes had my laptop running (w10) and the same thing happens there so it's not specific to my pc.

This is a recent thing that has started to happen. I've been using minimserver for quite a few years without this issue, I would say since christmas this has been happening but not before.

Not a major issue but thought I should report it.

Cheers,

Bob.
Find all posts by this user
Quote this message in a reply
01-05-2020, 16:55
Post: #2
RE: MinimWatch - quits
Thanks for reporting this. To find out what is causing it I would need to see a MinimWatch debug log. Please do the following:

1) Start all the NASs and start MinimWatch
2) From the MinimWatch minim icon, select Options > Show log (watch)
3) In the log window, change the logging level to Debug
4) Shut down the 3 old NASs, causing MinimWatch to quit
5) Find the minimwatch.log file on your WIndows PC. It is in the folder C:\Users\your-user-name\AppData\Roaming\MinimWatch\data. The AppData folder is hidden by default in Windows Explorer but you can type this full path into the Explorer address bar.
6) Zip the minimwatch.log file to save space and attach the zipped file to a post here

Many thanks.
Find all posts by this user
Quote this message in a reply
01-05-2020, 17:56
Post: #3
RE: MinimWatch - quits
(01-05-2020 16:55)simoncn Wrote:  Thanks for reporting this. To find out what is causing it I would need to see a MinimWatch debug log. Please do the following:

1) Start all the NASs and start MinimWatch
2) From the MinimWatch minim icon, select Options > Show log (watch)
3) In the log window, change the logging level to Debug
4) Shut down the 3 old NASs, causing MinimWatch to quit
5) Find the minimwatch.log file on your WIndows PC. It is in the folder C:\Users\your-user-name\AppData\Roaming\MinimWatch\data. The AppData folder is hidden by default in Windows Explorer but you can type this full path into the Explorer address bar.
6) Zip the minimwatch.log file to save space and attach the zipped file to a post here

Many thanks.
Just had a go at this and I probably don't need to tell you, minimserver behaved normally. The last dozen times I've done this it has quit minimwatch entirely but not when logging was on. I'll try again shortly and simulate a more normal start up-use-shutdown.

Bob.
Find all posts by this user
Quote this message in a reply
01-05-2020, 19:12
Post: #4
RE: MinimWatch - quits
Many thanks for trying this. After step 3, please close the log window. Leaving this open could affect the timing. With the window closed, debug messages are still written to the minimserver.log file.
Find all posts by this user
Quote this message in a reply
01-05-2020, 19:16
Post: #5
RE: MinimWatch - quits
(01-05-2020 17:56)mightyoakbob Wrote:  Just had a go at this and I probably don't need to tell you, minimserver behaved normally. The last dozen times I've done this it has quit minimwatch entirely but not when logging was on. I'll try again shortly and simulate a more normal start up-use-shutdown.

Bob.

I've had this problem none stop for some weeks now, every single time I shut down the 3 NASs Minimwatch quits and has to be restarted. Until I switched on debug log as per your instructions. Since then, no matter how I shut them down I cannot reproduce the problem.

Sorry to have bothered you.

Cheers,

Bob.
Find all posts by this user
Quote this message in a reply
01-05-2020, 19:18
Post: #6
RE: MinimWatch - quits
(01-05-2020 19:12)simoncn Wrote:  Many thanks for trying this. After step 3, please close the log window. Leaving this open could affect the timing. With the window closed, debug messages are still written to the minimserver.log file.
Oh right OK. I'll have a bash again tomorrow if that's OK.

Thanks.

Bob.
Find all posts by this user
Quote this message in a reply
01-05-2020, 20:22 (This post was last modified: 01-05-2020 20:24 by simoncn.)
Post: #7
RE: MinimWatch - quits
Correction, I meant "....the minimwatch.log file."

It would be good to work out what's happening and hopefully fix it.

When it fails, are you shutting down all 3 NASs at the same time?

If you can make it happen with debug logging disabled, please look in the minimwatch.log file after the shutdown to see if there are any messages there.
Find all posts by this user
Quote this message in a reply
02-05-2020, 12:31
Post: #8
RE: MinimWatch - quits
(01-05-2020 20:22)simoncn Wrote:  Correction, I meant "....the minimwatch.log file."

It would be good to work out what's happening and hopefully fix it.

When it fails, are you shutting down all 3 NASs at the same time?

If you can make it happen with debug logging disabled, please look in the minimwatch.log file after the shutdown to see if there are any messages there.
Try as I might this morning I cannot reproduce the issue and even setting log level back to info and closing the window made no difference. Until I reported the problem it had been doing it every single time for many weeks. I conclude that it is likely that I'm not properly simulating what happens after a music back up.
Sorry about wasting your time but at least I now know what to do should it start again.
Cheers,
Bob.
Find all posts by this user
Quote this message in a reply
02-05-2020, 13:11
Post: #9
RE: MinimWatch - quits
No problem and I am sorry you have needed to put so much time into this.
Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)