8.5.2 ReadyNAS Ultra ERROR: MinimServer startup error: Error: dl failure on line 754

[rembo]

Hello,

Everything is in the subject, I upgraded MinimServer to 8.5.2 on my Netgear ReadyNAS Ultra 4 Plus running RAIDiator 4.2.31 and I get that error message in the Nas's log:

Fri Jan 5 09:04:34 CET 2018 ERROR: MinimServer startup error: Error: dl failure on line 754
Fri Jan 5 09:04:34 CET 2018 Une erreur est survenue lors du démarrage du service MinimServer.
Fri Jan 5 09:02:35 CET 2018 Système démarré.

I removed EJRE installer before the upgrade and did several reboots, without success.

[simoncn]

Please do the following:

1) Login to the NAS using ssh (on Windows, you can use putty to do this) as username root with your RAIDiator password
2) Enter the command: /lib/libc.so.6
3) Post the output from this command here

Many thanks!

[rembo]

Thanks for your assistance Simon, here you are...

RNU4P:~# /lib/libc.so.6
GNU C Library stable release version 2.7, by Roland McGrath et al.
Copyright © 2007 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.
There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
Compiled by GNU CC version 4.3.2.
Compiled on a Linux 3.2.0-4-amd64 system on 2015-01-28.
Available extensions:
crypt add-on version 2.1 by Michael Glad and others
GNU Libidn by Simon Josefsson
Native POSIX Threads Library by Ulrich Drepper et al
BIND-8.2.3-T5B
For bug reporting instructions, please see:
<http://www.gnu.org/software/libc/bugs.html>.
RNU4P:~#

[simoncn]

Thanks for your quick reply. Please download a test build of MinimServer 0.8.5.3 from this link and let me know whether this fixes the problem. Many thanks!

[rembo]

thanks, its different but it doesn't work yet

Fri Jan 5 22:00:08 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM
Fri Jan 5 22:00:03 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM
Fri Jan 5 21:59:59 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM
Fri Jan 5 21:59:32 CET 2018 Système démarré.
Fri Jan 5 21:58:18 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM
Fri Jan 5 21:57:30 CET 2018 Relance du système planifiée pour 01/06/2018 06:00
Fri Jan 5 21:53:30 CET 2018 Système démarré.
Fri Jan 5 21:53:23 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM
Fri Jan 5 21:53:23 CET 2018 Une erreur est survenue lors du démarrage du service MinimServer.
Fri Jan 5 21:51:14 CET 2018 Redémarrage du système
Fri Jan 5 21:51:13 CET 2018 Veuillez fermer cette fenêtre de navigateur et utilisez RAIDar pour vous reconnecter au périphérique. Redémarrage du système ...
Fri Jan 5 21:50:39 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM
Fri Jan 5 21:50:39 CET 2018 Une erreur est survenue lors du démarrage du service MinimServer.
Fri Jan 5 21:49:25 CET 2018 Le module MinimServer a été installé avec succès.
Fri Jan 5 21:49:24 CET 2018 ERROR: MinimServer startup error: Error occurred during initialization of VM

[simoncn]

Please post the contents of the minimserver.log and minimserver-out.log files. These are in the c/backup shared folder.

[rembo]

et voilà...

minimserver.log is an old one before the upgrade to 0.8.5.x


  minimserver-out.log (Size: 228 bytes / Downloads: 3)

[simoncn]

Thanks for this. I understand what is causing the problem and I am working on a solution.

[rembo]

very nice, no rush, I have a Qnap who's happy with 0.8.5.2 ;-)

[simoncn]

I have replaced the ReadyNAS 0.8.5.3 test download (same download link). Please try this and let me know whether it is working now. Many thanks for your help with this.